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Sprinklr Agreement Kerala

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Sprinklr Agreement Kerala

Confidentiality and service agreements signed with the company indicate that ownership of health-related data remains with the Kerala government, even though it has been temporarily hosted on Sprinklr servers. There is no exchange of financial favors in the agreement. “Within thirty (30) days of the effective date of termination and upon request, Sprinklr will extract customer`s available content from the Platform. Both sides will agree on an acceptable transfer method,” the agreement says. In order to affirm its transparency, the government also published documents relating to the contract it had signed with Sprinklr on April 2. Documents include the order form, service agreement, company privacy policy, and a confidentiality agreement. The documents indicate that the data belongs to the government of Kerala. Concerns have been expressed that trust in health data in a US company is jeopardizing the privacy of Covid 19 patients and people in quarantine. Opposition parties have called for the agreement to be repealed. The confidentiality agreement previously invoked by the government as evidence of privacy states in a section called “confidentiality” that the data was collected in the field through a mobile medical app developed by Sprinklr. The UDF alliance and the Congress-led BJP rejected the deal and said the deal risked important health data from thousands of people without their consent. According to the agreement, Sprinklr is expected to help the state government compile and manage data related to the health of people in quarantine.

This stated purpose of the agreement was to help physicians and health planners make an informed decision about their hospitalization requirements. The government made the request in response to a question from the court as to whether the agreement with the company was still in force. A relevant part of the agreement with Sprinklr deals with data protection. After the allegations, the government changed the domain name for citizencenter.sprinklr.com data entry to citizencenter.kerala.gov.in. . . .